Book without any worries

At World2Fly we want to provide you with peace of mind in case there is a change of plans. Due to current circumstances, we offer you flexibility for your next trips, as well as travel assistance insurance with COVID-19 coverage. Book without any worries!

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Free cancellation

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Unlimited changes

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COVID-19 Travel insurance

If due to health restrictions you wish to change your destination (for instance, if your original reservation was Cancun and you wish to change it for Punta Cana), you will simply have to pay the fare difference, if there is one. To make this change you must contact our Customer Care Department. 

Fares

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Basic

Plus

Flex

Hand luggage
Hand luggage 1 Piece (10 Kgs.) 1 Piece (10 Kgs.) 1 Piece (10 Kgs.)
Checked luggage
Checked luggage Not included 1 Piece (23 Kgs.) 2 Pieces (23 Kgs.)
Check-in
Check-in 48 hours 48 hours 48 hours
COVID Insurance
COVID Insurance Included Included Included
Digital magazines and press
Digital magazines and press TBD TBD TBD
On-board entertainment
On-board entertainment Included Included Included
Complete meal
Complete meal Included - 2 meals Included - 2 meals Included - 2 meals
Change of Name
Change of Name Not allowed Not allowed Not allowed
Changes
Changes Allowed up to 30 days before departure, without penalty. In case of No-Show, changes are not allowed. Allowed up to 16 days before departure, without penalty. In case of No-Show, changes are not allowed. Allowed until one day before departure, without penalty. In case of No-Show, changes are not allowed.
Refunds
Refunds Allowed up to 45 days before departure, without penalty *. In case of No-Show, no refunds shall be made. Allowed up to 16 days before departure, without penalty *. In case of No-Show, no refunds shall be made. Allowed until one day before departure, without penalty *. In case of No-Show, no refunds shall be made.

* Ticketing fee and extra services shall not be refunded.

Changes and cancellations

We want you to be able to book without worries. It is for this reason that we give you the possibility to make changes to your reservation so that you can fly whenever you choose to. If you change plans, you will not lose your tickets, you will only have to pay the fare difference, if there is one. 

  • In the event that your flight is cancelled you can request a free ticket change or refund, regardless of fare conditions.
  • To modify your reservation please contact our Customer Care Department. Before contacting us, make sure you have your booking reference at hand, and have your new travel date in mind.